March 2023
Brief Customer Service Closure on March 16
3/13/2023 - Matthews Paint customer service operations will be closed from 4:00-4:30 PM EDT on Thursday, March 16. Normal operation will resume at 8:00 AM EDT on Friday, March 17. We apologize for any inconvenience and appreciate your understanding.
December 2022
IMPORTANT! Stop Sale Notification
12/7/2022 - Sales of the listed materials must be stopped immediately.
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October 2022
Temporary Warehouse Shipping Shutdown
10/11/2022 - Due to an inventory event occurring at the Lima PPG warehouse, shipping will be temporarily shut down October 13th and 14th.
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September 2022
IMPORTANT! Stop Sale Notification
9/14/2022 - Sales of the listed materials must be stopped immediately.
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IMPORTANT! Stop Sale Notification
9/12/2022 - Sales of the listed materials must be stopped immediately.
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August 2022
Updated Color Sample Match Procedure
8/8/2022 - The color sample match procedure has been modified since the original update was announced on 5/13/2022.
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July 2022
IMPORTANT! SKU Discontinuations
7/18/2022 - Matthews Paint is discontinuing slow-moving and low-volume SKUs.
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June 2022
July Holiday Closure
6/27/2022 - Matthews Paint operations will be closed in observance of Independence Day on Monday, July 4 and Tuesday, July 5.
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May 2022
IMPORTANT! Stop Sale Notification
5/13/2022 - Sales of the listed materials must be stopped immediately.
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New Procedure for Color Sample Matches
5/13/2022 - Effective June 1, 2022, customers sending in a color sample to be matched must follow a new procedure.
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April 2022
IMPORTANT! SKU Discontinuations
4/15/2022 - Effective May 13, 2022, a number of Matthews Paint and 1 Shot SKUs will be discontinued.
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January 2022
January Holiday Closure
1/13/2022 - Matthews Paint will be closed on Monday, January 17th, in observance of Martin Luther King Jr. Day. Our offices will reopen at 8:00am ET on January 18th.
December 2021
IMPORTANT! Stop Sale Notification
12/27/2021 - Sales of the listed materials must be stopped immediately.
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November 2021
Holiday Schedule
11/30/2021 - Matthews Paint operations will be closed in observance of the holidays on December 24th, December 31st and January 3rd.
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September 2021
Order Notification - Sign Strip and Other Water Based Products
9/14/2021 - Avoid potential delays caused by freezing temperatures. Purchase Sign Strip and other water based products that you will need through winter by October 1.
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IMPORTANT! Stop Sale Notification
9/2/2021 - Sales of the listed materials must be stopped immediately.
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July 2021
Customer Service - Brief Phone Line Closure on July 21
7/19/2021 - Matthews Paint customer service operations will be closed from 8:00-8:45 AM EDT on July 21. Normal operation will resume immediately following.
June 2021
July Holiday Closure
6/24/2021 - Matthews Paint operations will be closed in observance of Independence Day on Monday, July 5.
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Supply Chain Notification - 2.1 Epoxy Primer Hardener Quart Container
6/14/2021 - Due to a temporary shortage of containers, the 2.1 Epoxy Primer Hardener quart container will temporarily transition to a new container.
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New Product Announcement - Brilliant White Primer
6/1/2021 - Matthews Paint is pleased to introduce Brilliant White Primer. This low VOC primer serves as both a reflective primer for the interior walls of channel letters and sign cans and an etching primer for exterior sign surfaces.
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